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Why Tower
- Tower is the only publicly held bank headquartered here
- The bank is committed to this community in every way
- Tower Bank serves everyone
- All decisions are made here
- Funds deposited at Tower remain here
- Tower provides a high level of financial support for non-profit organizations
- Tower buys only from area vendors
- Team members are strong community volunteers
- Tower’s Board provides economic development leadership
- The bank is held to a high standard of performance accountability
- Tower features innovative products and services not found at other banks
- Tower customizes products and services to meet specific needs
- Service is lived at Tower Bank through our service standards:
- The Buck Stops Here
- The Sundown Rule
- We Answer Our Own Phones
- Service With A Smile
- Call The Customer By Name
- Appreciate and Respond To Referrals
- Professionalism
- Timeliness
- Switching to Tower is easy.
Tower Bank Is In Your Best Interest
The Only Bank Expressly Created for This Community.
By its very nature, Tower Bank is the best type of bank. Why is that? First Tower is headquartered in this region. Secondly, Tower is publicly owned. Third, Tower provides services for the needs of everyone.
As the only publicly held full-service bank headquartered in Fort Wayne, we are completely vested in the health and well being of this community. All of our decisions are made right here with the best interest of this region in mind. Far away mega-banks and smaller banks headquartered elsewhere in the state do not care about northeast Indiana and the people who live and work here like we do.
We do not take from this region…we only give back to it. Funds deposited with our bank remain at work in this community for job creation and support of non-profit institutions. An unusually high percent of Tower’s net profit is given in support of area non-profit organizations. Tower buys from area vendors, benefiting businesses throughout our region. Our team members personally volunteer their time, treasury and talent to hundreds of social service, healthcare, children’s, and economic development groups. The Tower Board of Directors, the only publicly held bank board in the region, supports and leads in job creation and legislative efforts for the benefit of northeast Indiana.
Tower is committed to what is best for our area. When other banks pulled out and the magnificent Lincoln Tower stood empty, we chose it for our headquarters and as our name. Our customers can do something very unique in this day and age…you can come in to our bank and shake the hand of our Chairman or President. We know our customers and our customers know us.
Unlike a privately held bank, Tower is held to a higher standard of accountability. Everyone can see and read about the bank’s performance. Because Tower is a publicly held bank, we also hold ourselves up to a higher level of corporate performance through our compliance with Federal corporate governance laws.
We are motivated to serve the financial needs of every individual and business. From the smallest personal savings or checking account to the most complex personal estate plan or commercial lending package, Tower has aligned its offerings to provide complete satisfaction. We offer many innovative and helpful services not found at other institutions. And Tower customizes its services to meet specific needs.
This is our home and we care about it. The larger Tower Bank becomes, the more we can give back. When our bank thrives, everyone who lives here benefits. Tower Bank is the only bank in this community that was expressly created for this community.
Passionate Service.
The Tower Bank service model is as unique and powerful as the original idea for the bank. Most financial institutions talk about service, but at Tower Bank service is lived. This means total responsiveness to you, customization of our products and services to align with your needs, and empowered Tower Bank team members who possess outstanding professional expertise. Tower Bank is renowned for its passionate service.
Unlike many financial institutions that direct their customers into voice mail, Tower Bank offers Customer Care services with live banking experts every business day from 8 a.m. to 5 p.m. These professionals can be contacted in person, by phone or via e-mail. In addition, Tower customers enjoy 24/7 automated telephone banking. Tower also offers a full range of online banking services. Always focused on the real needs of our customers, Tower Bank provides access to fit any customer’s lifestyle—person-to-person, via telephone or online.
An Easy Transition to Tower.
Switching to Tower Bank is easy through EZ Transition. Business and personal clients alike can take advantage of this proven process that closes the old checking account and transfers its funds to Tower. In addition, Tower will set up utility company and other merchant automatic withdrawals and automatic deposits. Tower guarantees an easy transition or we will apologize and award you $25. |
