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Telephone Banking
Complete your banking at your convenience, from your home, office or out of town, 24 hours a day, seven days a week, with Tower Bank's Telephone Banking service.
Toll Free: 1.888.743.0737
Find out what you need to know about your account by calling our toll-free line anytime. A voice will guide you through the easy-to-follow system. You can check your balances and transactions, transfer funds and more.
The first time you access the system, you will be prompted to change your Personal Identification Number (PIN). If the PIN has expired, continue the call and change your PIN.
Menu
1. Account information
Enter your account number and PIN. Contact your personal banker or Customer Care to obtain your initial PIN or to request a new one.
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1. Checking and money market |
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2. Savings |
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3. Certificate of deposit |
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4. Loan |
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9. Return to previous menu |
2. Miscellaneous information
Location/hours
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1. Location/hours |
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2. ATM |
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9. Return to previous menu |
At any menu during this call, press “0” to speak to a customer service representative.
After you have signed on, press one of the following and get the information you need:
1. Current balance and last deposit
2. Review transactions or receive a fax*
3. Transfer funds
4. Make payment
5. Other account functions
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1. Interest earned |
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2. Return to previous menu |
9. Change PIN or inquire into other accounts
Quick Access Codes
Press the following codes after entering Account Number and PIN to access checking and savings information:
21 Recent withdrawals
22 Recent deposits
23 All transactions
24 Fax statement *
25 Pending transactions (direct deposit)
26 Specific check
31 Transfer—Checking to Checking
32 Transfer—Checking to Savings
33 Transfer—Savings to Checking
*$2.00 fee for faxed copies of statements |
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