Customer Care
If you have questions about Tower Bank's products and services or specific questions about your existing accounts, call the Customer Care Center at 260.427.7007.
Our Customer Care representatives have responsibility for:
- Inquiries
- Deposit account data verification
- Deposit and loan account maintenance
- Error resolution
- Quality assurance
- Account analysis
- Customer data integrity
You can also email us at
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Please note that e-mails are not secure transmissions. We strongly advise that you not send e-mails containing sensitive or confidential account information, such as Social Security numbers, PINs or passwords to Tower Bank or anyone else.
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